FAQ

FROM OUR HOME TO YOURS

  • WAIT YOU USE BUTTER IN YOUR CANDLES?

    Yeah! When you begin baking a dessert with butter, the whole kitchen smells good. When that butter heats up, it can really throw some scent around. It brings out the goodness. We bring that goodness to candles.

  • WILL THE BUTTER GO BAD OVER TIME?

    Great question! Once the butter becomes solid (just like in a milk chocolate bar) the candle becomes shelf-stable.

  • WHAT MAKES YOUR CANDLES CLEAN?

    Our candles and made with 100% Natural Soy Wax which is a clean burning wax and renewable! Our butter is Organic and our candles are dye, phthalate, lead, and paraffin free!

  • WHEN WILL MY ODER SHIP?

    We hand-pour in small batches. Orders usually ship within 5 days but can take up to a couple weeks.

  • WHAT KIND OF OILS AND WAX DO YOU USE?

    We originally set out to only use organic oils and wax. We promptly learned that most organic oils plume black smoke and organic wax doesn't exist...

    Since most organic oils don't burn well, it's important to refine them and test them. We premium fragrance oils that have been refined and tested to burn clean.

    Our wax comes from soybeans grown here in the US. It starts out as an oil and is converted to wax. Since the change from liquid to solid is technically a chemical change, the USDA disqualifies it from being organic (even if the original oil is organic). We use the highest quality 100% Natural Soy Wax.

  • WHAT IS YOUR RETURN POLICY?

    If your order arrives damaged, please take a picture and send it to us immediately. We will send a replacement as soon as possible.

    If you're unsatisfied with your order, please contact us and we will strive to make it right.

  • HOW MUCH IS SHIPPING IN THE US?

    Free shipping on orders over $50. Otherwise shipping is calculated at checkout.

  • DO YOU SHIP INTERNATIONALLY?

    Not at this time.

  • CANDLE SAFETY

    • MAKE SURE CANDLES ARE LIT ON A HEAT-SAFE SURFACE
    • KEEP CANDLES AWAY FROM DRAFTS
    • NEVER LEAVE A CANDLE BURNING UNATTENDED
    • KEEP BURNING CANDLES AWAY FROM CHILDREN AND PETS
    • EXTINGUISH CANDLES WHEN A SMALL AMOUNT OF WAX REMAINS AT THE BOTTOM OF CONTAINER. NEVER FULLY BURN TO EMPTY